Head of Account Implementation, Vice President
“With the highest regard for our clients, we work closely with them to achieve the best possible results. Our attention to detail, passion, and dedication to excellence allow our team to provide the best-in-class service upon which our clients rely.”
Kristin-Ann L. Franco is a vice president and head of account implementation in the Client Service department at Gurtin Municipal Bond Management. Ms. Franco is responsible for overseeing the new accounts team, serving as the primary liaison in facilitating and educating new relationships in the Gurtin client service experience, onboarding new advisory firms, establishing new accounts, and responding to complex service issues.
Prior to joining Gurtin Municipal Bond Management in June 2012, Ms. Franco was a client relationship manager at Wells Fargo Advisors, and prior to that, at Merrill Lynch. Ms. Franco also worked as a client service manager at Quest Diagnostics where she started as a client service supervisor.
Ms. Franco earned her master’s degree in management from the University of Redlands and a bachelor’s degree in psychology from Humboldt State University.